House of Hearing Audiology Clinic

• Streamlining Book Metadata Workflow - White Paper prepared for NISO and OCLC, June 2009

• A New Era in Publishing - NetConnect, Supplement to Library Journal, April 15, 2008

• The E-only Tipping Point for Journals:  What’s Ahead in the Print-to-Electronic Transition Zone - Richard Johnson (co-author) Association of Research Libraries, Dec 5, 2007

• Doing Business in a Changing Environment - Association of Subscription Agents, Feb 2009
• Crossing the Digital Divide, Navigating the Changing Landscape – PaLA  Sept 2008
• Making the Switch from Print to Online – ALA  June 2008
• Migration from Print to Online: the View from 25,000 Feet - CSE May  2008
• eOnly Tipping Point for Journals - HighWire  Oct 2007

• To Licence or Not to Licence – UKSG, April 2008
• Taking the License out of the Equation - NISO/SERU Working Group, Jun 2007

Usage Statistics

• White Paper on Electronic Journal Usage Statistics- Council on Library & Information Resources, 2000
• Metrics Matter - InfoCommerce, Sept 2007
• Counting What Matters - NFAIS Forum on Best Practices and Usage Statistics, Oct 2006

Search & Discovery

• Visualize This - Library Journal, Mar 2005
• Trumping Google? Metasearching's Promise - Library Journal, Oct 1, 2003
• Metasearching - NFAIS Federated Search, Jul 2005
• Metasearching: Products & Options - NISO Metasearch Workshop, Sep 2005

Understanding Users

• Born with the Chip - Stephen Abram (co-author) Library Journal, May 2004

Library Planning

• University investment in the library: What’s the return? A case study at the University of Illinois at Urbana-Champaign - Library Connect, Elsevier, 2008
• Library Buildings and the Building of a Collaborative Research Collection for the Tri-Colleges, Council on Library and Information Resources, 2002
  
  

• Presenting data visually (2009)
   
  
• Did you know? Shifting global demographics & exponential growth of information (2007)
  
  
• EPIC 2014  A prescient view of the fate of newspapers (2004)