House of Hearing Audiology Clinic

• Publishing Support for Small Print-Based Publishers - Report prepared for Association of Research Libraries - October Ivins (co-author), February 2011

• Streamlining Book Metadata Workflow - White Paper prepared for NISO and OCLC, June 2009

• A New Era in Publishing - NetConnect, Supplement to Library Journal, April 15, 2008

• The E-only Tipping Point for Journals:  What’s Ahead in the Print-to-Electronic Transition Zone - Richard Johnson (co-author) Association of Research Libraries, Dec 5, 2007

• Doing Business in a Changing Environment - Association of Subscription Agents, Feb 2009
• Crossing the Digital Divide, Navigating the Changing Landscape – PaLA  Sept 2008

Search & Discovery

• The Next Generation of Discovery - Maureen C. Kelly (co-author) Library Journal, Mar 2011
• Visualize This - Library Journal, Mar 2005
• Trumping Google? Metasearching's Promise - Library Journal, Oct 1, 2003
• Discoverability & Access: The Keys to the Kingdom - Canadian Science Publishing Workshop, Nov 2011

• To Licence or Not to Licence – UKSG, April 2008
• Taking the License out of the Equation - NISO/SERU Working Group, Jun 2007

Understanding Users

• Born with the Chip - Stephen Abram (co-author) Library Journal, May 2004

Usage Statistics

• White Paper on Electronic Journal Usage Statistics- Council on Library & Information Resources, 2000
• Metrics Matter - InfoCommerce, Sept 2007
• Counting What Matters - NFAIS Forum on Best Practices and Usage Statistics, Oct 2006

Understanding the Value

• University investment in the library: What’s the return? A case study at the University of Illinois at Urbana-Champaign - Library Connect, Elsevier, 2008

Favorite links:

• Context First: A unified field theory of publishing (2010/2011)

• Presenting data visually (2009) 

• Did you know? Shifting global demographics & exponential growth of information (2007)