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Early applications of new technology often result in the
transfer of content to a new format rather than in a product that has been
redesigned to maximize the capabilities of the new medium. Many early CD-ROM
products fell far short of delivering the capabilities of the reference tools
which we have today.
Current wisdom states that new technology is
adopted in addition to the prior technology, rather than replacing it. For
example, despite the popularity of television, radio has maintained its own
niche.
If both of these maxims apply to the electronic
journal, then where are we in the life cycle of the technology? Although some
journals are published only in an electronic format, the rapid growth in the
number of journals available electronically is the result of many print
journals being converted into an electronic form.
Software packages such as Adobe's Acrobat (PDF)
and Catchword's RealPage, enable publishers of existing print journals to
present their publications in an online environment, replicating the print
version of the journal. Although PDF is popular for displaying page images,
some publishers, such as Elsevier, OVID, and Highwire Press (Stanford
University), are investing in converting publications to SGML to provide more
flexibility and better access to the contents
The Web offers a network that provides links
between people, ideas and products. Once the journal, as a medium of
communication, goes through the transformation process to an electronic
environment, is it possible that we will have a different product that might
complement the print edition but meet different needs?
Print vs.
Electronic
The print journal, which has existed for over
100 years, is by its very nature a static, one-way form of communication.
Published at a particular point in time, the print version is protected by
copyright rules and is available for a flat-rate subscription. It is highly
mobile, going wherever the reader wishes to take it. The same version of the
journal is read by many people who have the option of archiving it for future
use.
The electronic journal offers the capability of
two-way interactive communication. Information can be more timely, and access
is stipulated in a contract signed by the subscribing institution, which pays a
flat fee. Although the reader is network dependent, rapid distribution directly
to the desktop of subscribers ensures timely delivery in geographically remote
locations. When profiling is offered, users can customize what is delivered to
them but must rely on remote archiving capability, unless they download or
print the issues for their own future use.
The Potential of a
Web-Based Journal
In the Web environment, the ability to customize
the offering, communicate with the user, and connect with the author will
redefine the journal as we know it. Electronic versions can offer
up-to-the-minute information that can appear on the readers' desktop in
response to an established profile. Either readers receives the headline via
e-mail and can hotlink to the full article, or they receive a brief written
version online.
As more publishers offer readers the option of
customizing what they receive, users will selectively subscribe to portions of
journals online and choose to receive items that are less time-sensitive in
print. Similar to library approval plans offered by vendors providing book
selection, some articles may be delivered automatically, while titles or
abstracts are sent on other topics to meet the user's profile. Moderated
listservs will support discussion and feedback on articles in an electronic
journal while e-mail address links enable the reader to send a message directly
to an author. Hotlinks from citations to full text or from full text to
bibliographic databases for searching will allow the reader to follow a trail
of information through a discipline.
With these new capabilities, readers will expect
information to have some functionality associated with it, resulting in a time
savings or an increase in efficiency. For instance, rather than keep back
issues to locate an article, subscribers could access the most recent 5 years
online and print out related articles on the same topic. Hotlinks offered by a
publisher's Web site could provide access to other key resources in a subject
area, and this would be included in the subscription fee.
Impact on the
Publisher
To deliver this level of networked information,
publishers must rethink the nature of the journal. This may be easier for those
who publish only electronic journals than for those whose frame of reference
begins with a legacy print publications that needs to be converted.
If publications vary based on the users who
decide how much information they want and where they want it delivered, the
focus of the publisher shifts from a stable print product to a greater
awareness of the readers' preferences and their patterns of use. The emphasis
moves from a static product to a dynamic service requiring customer
support.
Publishers, who in the past were able to rely
on abstracting-and-indexing services to provide access, find they are
evaluating the search capabilities of software to enable readers to identify
and retrieve articles from back issues. Publishers are now faced with questions
about archiving and concerns normally addressed by aggregators.
As publishers develop an array of service
options (alerting, archiving, linking, profiling) to provide information at the
functional level, a new pricing structure will emerge to satisfy demand from
different portions of the market. Libraries may have the option of one fee for
a current subscription with links on the Web, or a slightly higher subscription
fee that includes access to backfiles with transactional charges to download or
print older articles. If assured of future access, libraries will increasingly
be reluctant to pay storage costs for little-used materials, looking to a
central agency or organization to offer this capacity, similar to the Center
for Research Libraries.
The key to a strong transactional revenue stream
is easy access to all portions of the market, especially the occasional or
incidental user. These are the readers who may be unaware of the journal, the
article, and the author, yet are looking for information to answer a question.
A host of options will evolve to meet the varied
needs of a broader range of customers. The emerging electronic journal may
provide the same functions (i.e.: updating, archiving) as print, but is likely
to be accessible to more readers by offering unbundled access and
delivery.
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